This website is operated by Marketit Corp. & 2nd-Life-NIKITA. Throughout the site, the terms “we”, “us” and “our” refer to Marketit Corp. & 2nd-Life-NIKITA. Marketit Corp. & 2nd-Life-NIKITA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
SHIPPING & DELIVERY
We ship internationally from mainly Korea. All orders are shipped via K-PACKET(up to 2kg) or DHL. For orders $99.99 USD and below, international shipping will be $25.00 USD. For orders $100.00 USD and above, K-PACKET(up to 2kg) or DHL express shipping will be free.
For international shipments, please allow 1-3 weeks for delivery depending on destination and different delivery service.
We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped your order. Once you have received a delivery confirmation number, any claims should be made with K-PACKET or DHL. We are not responsible for customs, duties, taxes or miscellaneous fees incurred from importing our products.
A delivery confirmation number is provided once an order is verified, processed and submitted to K-PACKET or DHL.
We reserve the right to cancel an order at any time. Similarly, we reserve the right to request additional information from our customers for verification purposes. Also, we reserve the right to change or update our shipping policies and procedures at any time without notification.
*We will not be responsible for destination country's government tax and duty charge if incurred. Buyer will be accountable for any restrictions, or fees applied by the destination country.
RETURNS // REFUNDS // EXCHANGES
We view customer satisfaction as our paramount. Me and my team put our hearts and soul into all of our products to ensure you are fully satisfied with your purchase.
In the case where a product needs to be returned or exchanged, we will be happy to return or exchange accordingly to our customer’s demand under the following terms and conditions below:
- Sale items or Final Sale items can not be accepted for refund or exchange.
- Partial refund can only be paid out in store credit.
- Full refund can be paid out in cash or in store credit.
- Returns must be postmarked and mailed within 7 days from receipt of merchandise. We only offer free international returns for damaged items. We do not offer free international returns for all other reasons due do the Korea tax regulations. Send us with any shipment you choose, and we will pay the tax upon receiving.
- Merchandise must be unworn, undamaged, unwashed or unused with the original tags attached and in original packaging with the same condition before shipped. (where applicable).
- We only offer exchanges for damaged items. We do not offer exchanges for all other reasons, please send back your item for a refund and order your new size, color, etc.
Please email FIRST email@example.com to process a partial/full refund & return.
*Our fulfillment center processes a final inspection before the product is packed. Meanwhile, our inspection team has been contracted to leave photos of the product in order to cross check the damaged items to be eligible for free shipping refunds and exchanges.
International returns due to the refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.
Please include the original packing list with your return to avoid any delays in processing. Once the package is received, usually in 7-14days our warehouse will process the return, and you will be notified via email.
We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
2nd-Life-NIKITA Returns (your name)
32, Eonju-ro 168-gil, Gangnam-gu, Seoul, Republic of Korea
when finalizing your purchase *
You acknowledge and agree that you are solely responsible for the accuracy and content of information, including but not limited to name, email, shipping address and billing address provided to us via our website or at our retail locations.
LIMITS ON PURCHASING
We do not authorize the purchase of our merchandise for resale purposes. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. We also reserve the right to limit or cancel orders which we deem, at our sole discretion, to be placed by dealers, resellers or distributors. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We also reserve the right to cease doing business with those customers violating this policy. We may modify this policy at any time without prior notice. This policy applies to all purchases made at our retail stores and on our online store. We reserve the right to correct, update or change information regarding this policy at any time without notification.
COPYRIGHT & TRADEMARK
All content contained on this website, including but not limited to logos, images, graphics, and text is the sole property of 2nd-Life-NIKITA and is protected by Korea, U.S. and international copyright law. Copy and print of pages of this website may be for personal, non-commercial use only. Use of our website, including reproduction and direct links, is strictly prohibited without prior written consent by owner.
THE TYPE OF INFORMATION COLLECTED
There are cases where 2nd-Life-NIKITA may ask you for personal information, such as your name, address, telephone number, date of birth, email address, payment information, etc. We may do this for instance when you make a purchase through the Online Shop, respond to communications such as email, or for services that require registration such as to be included on our mailing list. We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient. That information will only be used for the specific purpose for which the information was provided, and 2nd-Life-NIKITA will not further contact the third party unless the third party contacts us.
We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by 2nd-Life-NIKITA to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using 2nd-Life-NIKITA and remembering your information when you return to 2nd-Life-NIKITA. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings. Please note that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.
We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience. This information may be combined with information you have provided to us thereby enabling us to enhance your experience.
USE OF INFORMATION
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
SECURITY OF INFORMATION
The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding 2nd-Life-NIKITA's efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.
LINKS TO THIRD PARTIES
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
LIMITATION OF LIABILITY
IN NO EVENT SHALL 2nd-Life-NIKITA, ANY OF ITS AFFILLIATES, OR ANY OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Our site is completely secure and you should have no concerns with safety. All credit card information is transmitted over a secure connection.